Self-Pay FAQ
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What is Self-Pay?Back to Top
Self-Pay is a feature that allows members to submit their own international membership dues payments. Previously, only club officers could process payments through Club Central. Clubs that enable Self-Pay can direct members to submit their own payment through their My Home page.
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How do I pay dues using Self-Pay?Back to Top
Self-Pay is accessed through the My Home page. An alert at the top of the page will prompt you to renew. After clicking “Renew,” select a club and the number of renewal periods to pay for, then proceed to the checkout page.
If you do not see any clubs available for membership renewal, see the FAQ question: “My club has enabled Self-Pay, but I don’t see the option to renew on the My Home page. What does this mean?”
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What if I want to pay my dues, but Self-Pay is disabled for my club(s)?Back to Top
If a club has Self-Pay disabled, you will need to submit payment to your club officers.
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My club has enabled Self-Pay, but I don’t see the option to renew on the My Home page. What does this mean?Back to Top
If you do not see the renewal option, one of the following may be the cause:
- Self-Pay may not have been enabled correctly. Contact your club officers to confirm this feature is turned on for your club.
- Your club may have restricted who can submit dues. Ask your club officers to verify whether you have been granted Self-Pay access.
- Your dues may be more than six months overdue. Contact your club officers and request they reinstate your membership in Club Central. After that, you club officer can either submit payment for on your behalf or allow you to pay through Self-Pay.
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Will I be automatically charged for future renewals after I use Self-Pay?Back to Top
No. Toastmasters International does not store your payment information. You will need to enter your payment information each time you renew.
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Is Self-Pay only for renewals? Can new, dual, or reinstating members submit their own dues?Back to Top
New, dual, and reinstating members can also pay their own dues through Self-Pay. When adding a member in Membership Management, choose “The member or a club officer will submit payment later” under “Membership Payment Method,” then click “Submit.”
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How long can members submit their own renewals?Back to Top
Members have six (6) months to pay their renewal. After that window closes, they must be reinstated.
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Does my club have to use Self-Pay?Back to Top
No, the club can choose whether to use this feature. If your club opts to not use Self-Pay, membership dues must be submitted to your club officers.
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Can my club use Self-Pay to collect club dues from members?Back to Top
No. Self-Pay is only for international membership dues and cannot be used for paying club-level dues.
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How does a club turn on Self-Pay?Back to Top
Self-Pay is an optional club feature and requires a change to the club’s Addendum of Standard Club Options. Club members must vote at a meeting with quorum present to determine whether Self-Pay will be enabled.
If the club has a majority vote to allow Self-Pay, a club officer can access the Club Contact and Meeting Information page in Club Central to enable the feature. Click “Save” to submit your changes.
If the club later votes to disable Self-Pay, the feature can be turned off using the same process.
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Can I limit Self-Pay to individual members?Back to Top
Yes. After enabling Self-Pay, club officers can adjust individual members’ Self-Pay access through the Membership Management page.
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Does Self-Pay allow members to split pay, or pay with multiple payment methods?Back to Top
No. Members cannot use multiple payment methods to submit dues. For help with split payment needs, contact the Club Quality and Member Support Team at +1 720-439-5050, or email membership@toastmasters.org.
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Can I make partial payments for membership dues?Back to Top
No, partial payments cannot be submitted online.
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If I submitted my dues by mistake, or selected the wrong date, can I request a refund?Back to Top
Membership dues are non-refundable. For additional support, email membership@toastmasters.org.
Last updated 04/2026